Privacy policy

Be Safe App Privacy Policy

Last modified: 2026-11-06

INTRODUCTION

16334016 Canada Inc., (dba Be Safe) ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy. This policy describes:

• The types of information we may collect or that app users ("you") may provide when you access or use the Be Safe Work Alone Monitoring App, which includes the desktop (which may be accessed by an internet browser) and mobile phone versions (the "App").

• Describes the types of information we may collect from you or that you may provide when you visit the website: https://be-safe.ca/ but excludes the portions covered by the desktop version of the App (our "Website").

• Our practices for collecting, using, maintaining, protecting, and disclosing that information. We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. This policy applies only to information we collect in this App and in email, text, and other electronic communications sent in connection to this App. This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through this App.

• Describes the types of information we may collect from you or that you may provide when you visit the website https://be-safe.ca/.

• You provide to or is collected by any third party (see Third-Party Information Collection). Our websites and apps, and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you indicate that you understand, accept, and consent to the practices described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect information about you through:

• Direct interactions with you or when you or your employer provide it to us, for example, by filling in forms or corresponding with us.

• Automated technologies or interactions, when you use the App, for example, usage details, IP addresses, information collected through cookies, mobile device GPS location, and information from Bluetooth connect devices. The types of information that we collect include:

• Personal information that we can reasonably use to directly or indirectly identify you, such as your name, email address, telephone number, internet protocol (IP) address, user name or other similar identifier, and any other identifier we may use to contact you ("personal information"). We provide an opportunity for any user to unsubscribe from our App on an ongoing basis by discussing with their employer who will contact us directly on their behalf.

• Business-related information, namely information that related to your business duties, including:

  • title;

  • duties;

  • business address;

  • business email address; and

  • business telephone number.

• Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical, or aggregated information. We may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific app feature.

• Technical information, including your login information, device type, time zone setting, and usage details, including that related to connected Bluetooth devices.

Information You Provide to Us

When you download, register with, or use this App or Website, we may ask you to provide:

• Information by filling in forms in the App or Website. This includes information you provide when registering to use the App. We may also ask you for information when you report a problem with the App.

• Records and copies of your correspondence, including email addresses and phone numbers, if you contact us or we need to contact you outside of the App or Website.

• Your responses to surveys that we might ask you to complete for research or other purposes.

• Your search queries on the App or Website.

Automatic Information Collection and Tracking Technologies

When you download, access, and use the App, it may automatically collect:

• Usage details. When you access and use the App or Website, we automatically collect certain details of your access to and use of the App or Website, including location data, logs, and other communication data and the resources that you access and use on or through the App or Website.

• Device information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number. This may also include the information of Bluetooth connected devices to your mobile device.

• Stored information and files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

• Location information. This App collects real-time information about the location of your device. This information is only collected while you are on shift in the App. This information is used to locate where you are in case of an emergency or when you miss a check-in and do not respond to phone calls. The information we collect automatically is statistical information and may include personal information. We may maintain it or associate it with personal information we collect in other ways or receive from third parties. This usage information helps us to improve our App or Website and to deliver a more personalized service, including by helping us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences and customize our App or Website according to your individual interests.

• Recognize you when you use the App or Website.

Third-Party Information Collection

When you use the App or Website or its content, certain third parties collect information about you or your device. These third parties may include:

• Your mobile device or desktop manufacturer.

• Your mobile service provider.

• Bluetooth connected devices. We do not control these third parties' tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• To provide you with the App and its contents, and the Website. This includes our check-in service and any followups that are performed when you miss a check-in.

• To provide you with information, products or services that you request from us.

• To fulfill the purposes for which you provided it or that were described when it was collected or any other purpose for which you provide it.

• To send you text messages (SMS) as an additional notification step to provide you the App and its contents. Message frequency varies. Message & data rates may apply. Standard messaging rates apply based on your mobile carrier and plan. Reply STOP to opt out or HELP for assistance. We are not and US Carriers are not liable for delayed or undelivered messages.

• To provide notices about your account, including expiration and renewal notices.

• To carry out our obligations and enforce our rights in any contracts with you, including for billing and collection or to comply with legal requirements.

• To notify you when App updates are available, and of changes to any products or services we offer or provide though it.

• To improve our App, Website, products or services, or customer relationships and experiences.

• For any other purpose with your consent. Usage information that we collect helps us to improve our App and to deliver a better and more personalized experience, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our App according to your individual interests.

• Speed up your searches on the Website.

• Recognize you when you use the App. We use location information we collect to locate you when there is an emergency or you miss a check-in on the App.

DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To your employer.

• To emergency services or law enforcement.

• According to applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Be Safe's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Be Safe about our customers and users is among the assets transferred.

• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature, we will transmit the contents of that email and your email address to the recipients.

• For any other purpose we disclose when you provide the information.

• With your consent.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, according to applicable law.

• To enforce our rights arising from any contracts between you or your employer and us, and for billing and collection.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide us to contractors, service providers, and other third parties we use to support the App (such as analytics providers that assist us with App improvement and optimization) or Website and who are contractually obligated to keep personal information confidential, to use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. We may process, store, and transfer your personal information in and to other countries with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information. Whenever we engage a service provider, we require that its privacy and security standards comply with this policy and applicable Canadian laws. Where possible, we choose to keep as much data as possible stored and processed in Canada.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Location Information. You can choose whether to allow the App to collect and use real-time information about your device's location. If you block the use of location information, some parts of the App may be inaccessible or not function properly.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of our App or Website, you are responsible for keeping it confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any App privacy settings or security measures.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

CHILDREN UNDER THE AGE OF 13

Our App is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the App. We do not knowingly collect personal information from children under 13.

YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. If you want to review, verify, correct, or withdraw consent to the use of your personal information you may inform your employer and they will reach out to us to request access to, correct, or delete any personal information that you have provided to us on your behalf. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

• Information protected by solicitor-client privilege.

• Information that is part of a formal dispute resolution process.

• Information that is about another individual that would reveal their personal information or confidential commercial information.

• Information that is prohibitively expensive to provide. If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at drizzi@be-safe.ca.

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact your employer and they will contact us on your behalf. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you make your decision. Where local law requires us to provide, delete, correct, or limit your information at your request, we will comply with those requests where reasonable. We do not sell personally identifiable information.

CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. It is our policy to post any changes we make to our privacy policy on this page with a notice that we have updated the privacy policy. We include the date the privacy policy was last revised at the top of the page.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at: Daniel Rizzi drizzi@be-safe.ca We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information and our compliance with this policy and with applicable privacy laws. To discuss our compliance with this policy, please contact our Privacy Officer using the contact information listed above.

SMS and RCS messaging information and choices

Be Safe - Work Alone Monitoring uses SMS and RCS for transactional work-alone monitoring communications, including check-in notifications and follow-up after a missed check-in. SMS and RCS each require an affirmative choice for the identified channel and program. Acceptance of software terms or employer account creation does not, by itself, supply messaging consent.

For the messaging program, we use the mobile number, messaging preferences and consent information you provide to send the messages you choose, respond to support requests and apply opt-outs. The opt-in disclosure identifies the program and links to this policy and the Individual authorized-user terms. Message frequency varies with account activity and monitoring settings. Message and data rates may apply.

Messaging consent information and sharing

We do not sell, rent or share messaging opt-in data or consent with other organizations for their independent marketing or promotional purposes. The broader disclosure provisions in this policy do not authorize that independent marketing or promotional use of messaging opt-in data or consent.

Service providers may process the information necessary to operate the messaging program on our behalf, including transmitting messages, responding to help requests and applying messaging choices, subject to the applicable confidentiality, purpose-limitation and processing obligations. This operational processing is distinct from a third party's independent marketing use. The Personal Information Processing Agreement and its Appendices describe subcontractor, processing-location, security and retention obligations.

Withdrawing messaging consent and getting help

For this SMS or RCS program, reply STOP to unsubscribe or HELP for assistance. For Canadian RCS, reply AIDE for assistance, ARRÊT to unsubscribe or INFO for information about Be Safe and the service. After the opt-out is applied, one confirmation is sent and no further messages are sent from that program.

You can also contact support@be-safe.ca or 1-866-510-2178 for messaging assistance or withdrawal of messaging consent. These direct messaging choices are separate from the broader personal-information request procedures above. Your employer should arrange appropriate alternative safety communications if you stop monitoring messages. The Privacy Officer contact listed above handles broader privacy questions and complaints.